1 reviews | Active since Jun 2018
Poor service
Takes over a month to activate a card and several hour long phone calls with agents just transferring you to other agents and no one knowing what they're doing.
Still haven't been able to get my card activated
Good Day Simone Berry.
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Simone Berry.
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***