RK
Rodney K

1 reviews | Active since Jun 2016

14 Jul 2018, 20:10

Poor service

FNB home finance is the worst i have experienced. My husband is with FNB for 20 years yet they give an interest rate equaling another bank. Sent a mail to them to query this and they ignored it. Had another query with the call centre and they ignored my request of mailing me some information. Really stressful when dealing with FNB.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Jul 2018, 09:57
Official

Good Day Autar Jerisa ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to Home finance to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***