1 reviews | Active since Sept 2013
Poor service
FNB Bronkhorstspruit is under going constructions. They knew about it long before it started as they brought the mobile banks weeks before. Last week I wanted to get bank statements and when I got there the bank was closed and the mobile banks has not been connected yet. Today i go back just to find them offline. no indication when it will be back. I need to submit bank statements soon for a medical aid application and nobody cares to assist me.
Good day Jessica,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Points of Presence who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Jessica,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Points of Presence who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)