PN
Punki N

1 reviews | Active since Jul 2016

12 Apr 2018, 13:19

poor service

My temporary loan is not appearing on my app and i want to access it,when i call the call center nobody picks up.it's not like i don't pay it back you know!!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Apr 2018, 14:10
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints Team

*** (option one)