FA
Faiz A

1 reviews | Active since Feb 2018

25 Mar 2018, 12:34

Poor service

Poor service lack of urgency. I am awaiting my documentations for over 2months now. They send you emails and yet nothing happens. Rather use other banks like absa.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Mar 2018, 09:59
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***