Poor Service
Hi
I tried to move my banking over to FNB but the consultant who was helping me, never finalized the matter. I thought that FNB will be a better bank than other banks s but to my disappointment, FNB proved me wrong.
Subject: FNB Premier Cheque account query CRM: ********** ********** 8
Lucinda Schroeder | Premier Banker | FNB Premier 54 Wierda Road West, Block 10 Inanda Greens Office Park, Sandton 2196 | Tel: (087) 5 777 000 | E-mail: **********
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to FNB Premier Resolution Centre and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to FNB Premier Resolution Centre and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)