1 reviews | Active since Jul 2011
POOR SERVICE
GOOD DAY
WHY LATELY WHEN I MAKE A PAYMENT ON INTERNET BANKING TO ANOTHER FNB ACCOUNT IT ONLY CLEARS THE NEXT DAY. IT NEVER USED TO BE LIKE THIS? I USED TO BE ABLE TO PAY MONEY TO ANY FNB ACCOUNT AND THAT PERSON WOULD GET THE MONEY IMMEDIATELY. I AM NOT THE ONLY PERSON COMPLAINING ABOUT THIS??!!
Hello Rosepetal2,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello Rosepetal2,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***