RA
Rishaad A

1 reviews | Active since Jul 2014

29 Dec 2017, 14:51

Poor service

I app**** for a loan yesterday and it wa approved but the money was not paid into my account.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Dec 2017, 15:20
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)