1 reviews | Active since Dec 2017
Poor Service
I activated a credit card that apeared on my banking app while trying to cancel it. When I went to the branch they told me they couldnt help me, I should call the fnb credit services which took me 37mins on the phone. They told me they'd cancel the card in 3 to 4 working days... The card is STILL on my app and it has now charged R175.00 for the SECOND time this month... If anyone can help me, Please do...
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)