MP
Michelle P

1 reviews | Active since Dec 2017

22 Dec 2017, 09:37

Poor service

Friday 22 December. 11 Customers in line. 2 Tellers to service. Waiting 30 minutes in a queue that is barely moving.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Dec 2017, 10:22
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)