POOR SERVICE

The FNB late estate department has a slow and ******** attitude, our Attorneys Gravett attorney's has been requesting them to close my late father's bank account and to transfer the funds into their trust since 11 April 2017. till this day, they have not deposited the money into the trust account.

They have been sent emails to follow up but there's just no response, I even called them myself for them to give feedback and respond to our attorney's. A Mr Makhanya or Makhaya dealing with matter just sends same correspondence or does not reply to the attorney's when they follow up.

They sit up there in the offices taking their time to sort out these accounts, in the meantime the heir's are suffering with the deceased debts and suffer to make ends meet. Just now they will be going on holiday's nothing will be done and we will go over on the next year with the same issue and my sister will not have money to register for university.