1 reviews | Active since Oct 2017
Poor Service
I made an application from their App. The application was successful and I was told to scan and email documents to ********** Its been more three days without any response. When I call, they ask for a reference number which I never got. Poor service Fnb, can't wait to move back to Standard Bank.
Hello ***,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello ***,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)