1 reviews | Active since Sept 2016

12 Oct 2017, 15:57

Poor service

I had a loan with FNB, the loan was handed over to RL daly attorneys for collection. This account was settled in March this year. but still the judgement on my credit report has not been removed, please help.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Oct 2017, 16:20
Official

Hello Pot****41,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply25 Oct 2017, 11:56
Official

Good Day

Thank you for your response.

This has been escalated to the relevant department to contact you.

Apologies for the frustration.

Kind regards,

Hello Peter Team

Daffnie Govender