lT
lischen T
1 reviews | Active since Jan 2015
02 Mar 2015, 16:17
POOR SERVICE!
I have app**** for a personal loan with FNB more than a week ago.<br> I keep on getting calls for me to verify my details but don't see any funds or SMS's for me to verify anything as promised x2.<br> <br> I must always send out mails in order for the consultant to get back to me with the outcome and next step in completing my application.<br> <br> THIS IS SUCH A HASSLE FOR ME! I AM TIRED OF ASS LICKING A BANK! DO YOUR DAMN WORK.
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FNB (First National Bank)'s replyOfficial
02 Mar 2015, 16:23Hello lischen,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 636561.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 636561.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply02 Mar 2015, 16:23
Official
Hello lischen,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 636561.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 636561.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)