TM
Trevor M
1 reviews | Active since Feb 2015
27 Feb 2015, 08:13
poor service
An above mentioned person contacted me regarding my credit card, the guy was rude, arrogant and demanding, he didn't listen to me instead he raised his voice threatening to withdraw everything in my account, when I told him about the arrangement made in 2013, he responded rudely saying\there's no arrangement I should pay R14 836 in cash"he never answered any of my questions since I don't even earn half of the balance"
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FNB (First National Bank)'s replyOfficial
02 Mar 2015, 15:21Hello trevormkhwa****,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply02 Mar 2015, 15:21
Official
Hello trevormkhwa****,
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.
Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)