SMM
Siphiwe, Mbasa Majikela
1 reviews | Active since Dec 2015
10 Dec 2015, 16:02
POOR SERVICE
POOR SERVICE AT FNB FOURWAYS.<br> SINCE I HAVE BEEN WAITING FOR FEEDBACK FROM A MISS KLASS WHO ASSISTED ME WITH ONLINE EFT RECALL. I KNOW SHE TOLD ME TAT IS 5 W/DAYS BUT IT HAS PASSED AND I CALLED THE FNB RECALL DEPT. THEY \COULD NOT FIND"MY ACCOUNT NUMBER AND MISS KLAAS AT FOURWAYS NEVER GAVE ME THE REFERENCE AFTER I ASKED HER.<br> SHE TOLD ME THAT FNB HAS ALL THE DETAILS"
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FNB (First National Bank)'s replyOfficial
11 Dec 2015, 08:40Hello siphiwe.majikela,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 831158.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 831158.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply11 Dec 2015, 08:40
Official
Hello siphiwe.majikela,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 831158.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 831158.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)