Poor service

What a poooor service. I am running a business and FNB has dragged it's legs when trying to open a business account with them. I am beyond angry,I have been sending emails and it's a struggle trying to get hold of them via phone. I can't even mention the branch at Botshabelo Free State. Please fix your ****y service. I opened a business account before the 13th of this month,sent everything that was needed. But up to this day they have not activated my account