poor service

hi, I found out that there's multiple companies debiting on my account without my authorization, when I approached the bank, the manager said there's nothing they can do help but instead they opened another account, they were only able to reverse 1month debits yet this has been going on for over a year, I have reported this ***** to the branch numerous times they only reversed for that current month, I have done so many stop payment via cellphone banking (which I paid for) but in 2months time these companies would debit again. the bank couldn't even lodge a dispute on my behalf as their client, the police couldn't help me either, I lost a lot of money travelling to the branch trying to resolve this issue but till today, the bank as a service provider failed me as their client. today they only gave me a new bank card and couldn't close the old account since the consulted who opened the new account for me was off-sick. I need help tracing these companies and get my money back