LM
Leon M
1 reviews | Active since Oct 2013
19 Oct 2015, 09:54
Poor Service
I app**** for a Credit Card going onto two weeks now, initial feedback was prompt, however this has now been dragging for close to two weeks, service turnaround time to responding to a client is appalling.
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Replies (1)
FNB (First National Bank)'s replyOfficial
19 Oct 2015, 10:05Hello Mr Moonna,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 789384.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 789384.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply19 Oct 2015, 10:05
Official
Hello Mr Moonna,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 789384.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 789384.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)