GH
Gloria H
1 reviews | Active since Mar 2009
15 Sept 2015, 08:54
POOR SERVICE
I requested a settlement letter from fnb on the 10th which I were promised to receive within 24 to 48 hours. Worst lie ever because I'm still waiting up until today. When I call to follow up they sent me from pillar to post and it seems like the one doesnt know what the other is doing. This bank is ***, don't ever do busines with them.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
15 Sept 2015, 09:15Hello minolah,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Credit card who will provide you with feedback.
The reference number is 760318.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Credit card who will provide you with feedback.
The reference number is 760318.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply15 Sept 2015, 09:15
Official
Hello minolah,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Credit card who will provide you with feedback.
The reference number is 760318.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Credit card who will provide you with feedback.
The reference number is 760318.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)