EM
Evangelina M
1 reviews | Active since Apr 2010
25 Aug 2015, 16:39
poor service
i have been trying to have a business account from fnb since July without any success. every time i call to query i am told they will forward the documents, which i have emailed since July, to escalations but am not getting anywhere. what do i need to do just to have an account open???? my banker also tried to push but haikona..its not happening
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FNB (First National Bank)'s replyOfficial
25 Aug 2015, 16:47Hello Eveh123,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Business banking who will provide you with feedback.
The reference number is 747395.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Business banking who will provide you with feedback.
The reference number is 747395.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply25 Aug 2015, 16:47
Official
Hello Eveh123,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Business banking who will provide you with feedback.
The reference number is 747395.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Business banking who will provide you with feedback.
The reference number is 747395.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)