Poor Service
I was phoned by courier company for my new credit card and asked for a time for delivery. I asked for the card to be delivered between 8 and 10. They sent me emails and text messages reminding me to make myself available during these hours which I have done.<br> <br> I don't have any idea where the card is or when it will be delivered. I am starting to feel like I dont even need this credit card. I was sold on this credit card by a call center consultant
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FNB (First National Bank)'s replyOfficial
24 Aug 2015, 10:27Hello AltaafEssa,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 745999.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 745999.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
FNB (First National Bank)'s reply24 Aug 2015, 10:27
Official
Hello AltaafEssa,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 745999.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 745999.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***