CM
Calvin M
1 reviews | Active since Feb 2011
30 Jul 2015, 13:13
Poor service
FNB has the most fantastic system of oppening up a business with CIPC and at the same time open a business accout. The problem is that this system does not work properly and does not have proper business support. I have more than calling FNB and nothing seems to be happening and no one is getting back to with answers. I dont think the call centre can assist with technical support's incompetence but i expect some feedback with regards to my query. My first experience using this service was fantastic but since then it has left a very bad taste in my mouth.<br> If the technical people cant use Siebel, they can call me and ask for advice.
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Replies (1)FNB (First National Bank)'s replyOfficial
30 Jul 2015, 13:39Hello *****goa,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 731477.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 731477.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply30 Jul 2015, 13:39
Official
Hello *****goa,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 731477.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 731477.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
