CM
Calvin M

1 reviews | Active since Feb 2011

30 Jul 2015, 13:13

Poor service

FNB has the most fantastic system of oppening up a business with CIPC and at the same time open a business accout. The problem is that this system does not work properly and does not have proper business support. I have more than calling FNB and nothing seems to be happening and no one is getting back to with answers. I dont think the call centre can assist with technical support's incompetence but i expect some feedback with regards to my query. My first experience using this service was fantastic but since then it has left a very bad taste in my mouth.<br> If the technical people cant use Siebel, they can call me and ask for advice.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Jul 2015, 13:39
Official
Hello *****goa,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 731477.

Regards
Complaints Resolution
Melinda Duvenhage
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