SM
Siyanda M

1 reviews | Active since Jul 2015

09 Jul 2015, 09:14

Poor Service

I paid up my credit card on the 29th of June it now sent proof of payment same day and today is the 9th of July and am being sent from pillar to post when I request a paid up letter no one knows what is happening between Legal, Customer Service, Card collections and debt review...am not impressed at all.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Jul 2015, 10:09
Official
Hello siyandambebe,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 719030.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)