Poor Service

Due to the poor service received from ABSA over a period I decided to change to FNB because of their advertising etc. <br> The process was far from the swift easy painless process they explain in their advertising, no one got back to me, I ended up having to phone to find out who my allocated private banker was, who after requesting various information from did not bother getting back to me. They have still not to date.<br> <br> I was then asked to resubmit paperwork as there was missing information even though i had sent everything they originally requested.<br> <br> I then mailed the head of private banking according to the information given to me by the private bank reception and am still waiting a response several weeks later, <br> <br> It seems that all banks have no interest in servicing their clients and think they are doing us a favour by holding our money. <br> <br> I have subsequently closed the FNB account as better the Devil you know.