AP
Awonke P

1 reviews | Active since Aug 2016

08 Mar 2017, 11:13

Poor service 1 teller

<p>Im at FNB kimberley stockdale branch and the is only one teller. She has been helping one person for 30 minutes and we have been waiting and no one cares to explain or apologize.</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Mar 2017, 15:48
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

Tel number: *** (option one)