Poor Service

Issue 1 FNB why are you charging a service for an account that I have used in the pass 3 months , no money has been deposited into my account. Why aren't the COVID RELIEF Not covering it my expensive.

Issue2 I've accepted the Covid 19 Relief for my Credit Card and Loans . FNB Credit Card Division has been calling for a R149.50 due to short payment. FNB please get your ducks in a row . Why has the payment been paid short ?

Please sort out this query. Disappointed in poor service