Poor secury on FNB Accounts

Someone ordered a card using my details and fnb delivered the card to their address which is different from the one on my profile. This ********** went on and changed my incontact details and withdrew money from my account and made purchases worth over R17500.00. My account is now clean.<br> <br> Few weeks back I went to fnb bankcity to log a query after there was card related ***** activities happened. Till today no one came back to me to give me feedback on this matter. You guys are dragging your feet always on my cases. I want head of fnb ***** department to be fired with immediate effect because he is negligent of his customers complaints.<br> <br> I want the whole world to be aware that fnb do not care about people but they only worry about our money. I am very disappointed at your poor service.