AR
Aletta R
1 reviews | Active since Jan 2020
28 Jan 2020, 07:38
POOR RESPONSE FROM FNB
I have laid a complaint about poor service from FNB Merchant Services. They have taken money off my account for a card machine that was no longer in use, that they never collected! They have since collected the machine, but NO ONE has contacted me regarding the money that was taken off my account! I expect at least an explanation, but I am getting no feedback!
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Replies (1)
FNB (First National Bank)'s replyOfficial
28 Jan 2020, 10:11Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply28 Jan 2020, 10:11
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***