Poor Response

<p>I am unable to view any details of a certain account associated with our business forex dealings. When I called FNB forex on Wednesday morning and spoke with a helpful lady called Lesego she gave me an email address to mail my concerns and assured me the relevant persosn would resolve my problem speedily. I have now mailed ********** at least ten times for assistance and have not even had a courtesy reply. I have forwarded this onto the forex website complaints and fnb general enquiries and have still had no joy. In my mail I did express the urgency of this. I am now annoyed that my all of our efforts in meeting deadlines are being derailed by FNB's problems and then compounded by them refusing to assist.</p>