NC
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1 reviews | Active since Apr 2017

18 Apr 2017, 09:46

Poor Response

<p>An incident has been lodged with the ***** Department. A ***** Analyst has been assigned. The reference number is IC 45719 - Invoice ****. I am not getting any response to my correspondence. I would like to know whether an FNB branch accepted a deposit into an acount they suspected of being **********?</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Apr 2017, 10:05
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)