CS
Candice S
1 reviews | Active since Mar 2011
10 Dec 2015, 10:52
Poor Response
I went to FNB on Friday to find out about a business service. All the business managers were in a meeting. The sales lady called the call centre and she assured me that i would get feedback by Monday. Today is Thursday and i still haven't had any feedback. Is business banking not important for FNB?
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
10 Dec 2015, 13:19Hello Candidads,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 830678.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 830678.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply10 Dec 2015, 13:19
Official
Hello Candidads,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 830678.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 830678.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)