1 reviews | Active since Apr 2018
Poor quality service
Poor absolutely poor service ive been waiting for my checque card which was ordered on the 19 of FEB and still waiting for it. Everytime I ask where it is I get the same answer( the courier will contact you) they have contacted me numerous times requesting my info and a delivery date it seems they not running it through there system or something. I have previously ordered a card and it was delivered the following week. I am disgusted with this poor qaulity of service.
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***