1 reviews | Active since Feb 2017
POOR POOR Service and NO FEEDBACK
<p>The FNB Connect divisions service and feedback (well no feedback) is very disappointing and quite frankly horrific.</p> <p><br />I have been banking with FNB for a good 8 years now the service has always been speedy, supportive and convenient - the FNB Connect division shows none of that and i believe that they are bringing down the FNB service standard.</p> <p> </p> <p> </p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)