NS
Nic S

1 reviews | Active since Mar 2016

12 Dec 2018, 12:31

Poor poor service

I acidently paid money in to the wrong account and the bank keep on telling it is 36hrs then I will have my money back. But my problem is it has been two weeks since this happend and I am still with out my money. I need this resolved. I need my money back

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Dec 2018, 13:30
Official
Good day Nic, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Credit Card who will investigate and provide you with feedback.

The reference number is ***.

Regards 

Hello Peter Complaints Team

*** (option one)