POOR POOR POOR SERVICE FNB. YOU ARE UNPROFESSIONAL

I have been a client of FNB since I started working. This was my first bank account and up to today I have always been loyal. We talking about 20 years +. I am so dissapointed and cannot believe this is the way they reward you. I budgeted to ensure I have enough money until I get paid. I have never been behind with anything on my fnb account. Today at 4 I get this message. FNB:) Dear MEJ FA RHEEDER. To keep your Personal Loan account up to date and give you peace of mind, your debit order was processed today. I did not authorize this. Tonight I have no money. I want to close my account and go to a bank that will appreciate a clients dedication. That is why our country is where it is.