Poor poor poor service!

<p>I have been with FNB insurance brokers for about 4 years with only a windscreen claim over 3 years. I had an fender bender on 1 December and submitted the relevant documents to Oscar Nkosi. The claim handler was appointed and that summarises the extent of communication from FNB. Emails requesting an update on the status of the claim as well as calls to Oscar have remained unanswered. </p> <p>The poor service rendered by FNB during my first actual claim has been quite disappointing and has left a bitter taste in my mouth.</p>