Poor, poor, poor Service

<p>It has been more than a week since FNB Private Wealth cancelled my Check Card due to a ********** Online Transaction. I have received the Cancellation Reference Number within minutes. But, every time I enquire about my new card the Person at the other end (Idumeleng and her assistant) never had any answers, or couldn't commit to specific information wrt my new card, needless to say, they never phoned back nor emailed me with any new information.</p> <p>I have always been an ambassador for FNB, but these two really changed my view of FNB drastically.</p> <p>I have referred many customers to FNB, I won't be able to do it again in the future since FNB seems to have fallen prey to the customary poor service delivery tradition in South Africa.</p> <p>What a shame!!!!</p>