NM
Nicholas M

1 reviews | Active since Feb 2018

28 May 2019, 11:42

Poor poor poor

I don't know how many times I need to complain before something actually gets done or fixed with FNB it's pathetic quick to call to sell me new devices but can't help sort out any issues now being charged interest on an account that's supposed to be closed ***

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply28 May 2019, 13:45
Official
Good day Nicholas Mavris

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

 As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to FNB  Loans who will provide feedback.

Once again, I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

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FNB (First National Bank)
FNB (First National Bank)'s reply28 May 2019, 13:46
Official
Good day Nicholas Mavris

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

 As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to FNB  Loans who will provide feedback.

Once again, I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

***
FNB (First National Bank)
FNB (First National Bank)'s reply28 May 2019, 13:46
Official
Good day Nicholas Mavris

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

 As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to FNB  Loans who will provide feedback.

Once again, I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

***