ES
Eslin S
1 reviews | Active since Jul 2019
02 Jul 2019, 09:45
POOR POOR
Money was debit from my FNB account , without my authorization just because I bank at FNB. before you make that amount of debit you need to inform the client so that he can make arrangement .Now I cant pay my rent because of them
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Replies (2)
FNB (First National Bank)'s replyOfficial
02 Jul 2019, 12:01Good day Eslin Skippers,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
087 575 9408
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
087 575 9408
FNB (First National Bank)'s reply02 Jul 2019, 12:01
Official
Good day Eslin Skippers,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
087 575 9408
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
087 575 9408
ES
Eslin S's updateReviewer Update
02 Jul 2019, 12:17I would like that money to reflect in my account today I need to pay my rent or my wife and children will be in the rain looking for place too stay .This is unprofessional from a bank to debit what you owed before consulting with me.I will escalate this issue to the highest and social media and my Political Party to assist if I don't received my funds back in my account today.
ES
Eslin S's update02 Jul 2019, 12:17
Reviewer Update
I would like that money to reflect in my account today I need to pay my rent or my wife and children will be in the rain looking for place too stay .This is unprofessional from a bank to debit what you owed before consulting with me.I will escalate this issue to the highest and social media and my Political Party to assist if I don't received my funds back in my account today.