Poor phone etiquette!!!
<p>What gets me, I don't give out my number for promosions. Then your phone rings and it's someone trying to sell you something. I am sure we all know this to be true. Well on Thursday my phone rings and this female is so congested on the phone you can barely understand what she is saying. She has thid weird name I can't even pronounce. So I tell her thank you, but no thank you I am not interested and bham she slams the phone down in my ear. Irritable for taking my time and slamming down the phone I redial the number which of course is an answering machine so I google an alternative number. A consoltant said, his words: before end of business I will have a call from a supervisor and still nothing. So people think twice about porting your number to FNB Mobile 'cause if that is what they are trying to do to make as much sales as possible and not worry about the consumer or after sales services what service will you be getting from them being dependable on mobile services.</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
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Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
