POOR PATHETIC SERVICE!!!!!!

FNB has been the worst bank that I have ever put my money in , I am so tired of even complaining, this is the fifth time I am complaining of the same thing , I was given a card that is now blocked and apparently the right card is I don’t know where, they did a ***** investigators and nobody bothered to call me , some one sent me an email with pathetic grammar telling me that they can refund a certain amount of what what, I not saying I want a refund I need the problem with my card to be fixed , nobody can give me answers but banks protect money?? How?? Tell me how?? I am so annoyed at the fact that nobody wants to help me but the service fee goes off every month and it does not bounce for a single day, FNB has the worst service and now I know I’m gonna get an automated reply , I’m tired of apologizes they are absurd because nobody is helping , can I get ****** help? Can I get a car that works? Can somebody explain what is going on????? Now my card and app is blocked and I can do ANYTHING , wow FNB you guys have PATHETIC SERVICE, I would not recommend this bank to ANYONE , POOR PATHETIC SERVICE!!!!!!!!!