Poor Pathetic Customer Service from FNB

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I have not ONE single person coming back to me, understanding the issue I raised????

It took days for Ashtin Captieux to respond, and when he did, gave an explanation which makes no sense, despite all the screens I have send. He then mentioned that Rochen Martin will contact me, nothing has happened yet??????????? Why must I keep all my money with FNB if this is the service I get?????????? I wanted to make use of Wesbank again for my car that I plan to buy within the next month, but with this ongoing poor and pathetic service I will rather seek finance elsewhere.

I wish for someone to phone me, via whatever platform where we can share screens so I can show them what is wrong, because nobody seems to understand my English!