lK
londa K
1 reviews | Active since Nov 2011
01 Apr 2019, 16:11
Poor Online Banking - FNB
FNB has a very bad very poor response or service when doing online banking, it takes +10mins to get an OTP. very painful experience.
Helpful (0)
Replies (3)0
Replies (3)
FNB (First National Bank)'s replyOfficial
01 Apr 2019, 16:31 Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply01 Apr 2019, 16:31
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
lK
londa K's updateReviewer Update
01 Apr 2019, 16:32its gone past +20 minutes, i am still sitting with no OTP. i need to make payment that are due on the 1st. this very much frustrating
lK
londa K's update01 Apr 2019, 16:32
Reviewer Update
its gone past +20 minutes, i am still sitting with no OTP. i need to make payment that are due on the 1st. this very much frustrating
lK
londa K's updateReviewer Update
01 Apr 2019, 16:39I have tried to restart my phone a couple of times but and i have refreshed the web page but i still get no progress. no OPT. FNB please assist
lK
londa K's update01 Apr 2019, 16:39
Reviewer Update
I have tried to restart my phone a couple of times but and i have refreshed the web page but i still get no progress. no OPT. FNB please assist