1 reviews | Active since Jun 2015
Poor management
I started a new job and due to that i needed to change my debit orders of my loans in which i did! Strange how only one comes off but wait FNB PHYSICALLY LOGGED ONTO MY ONLINE TO TRANSFER MY FUNDS FROM MY SAVINGS POCKET ONTO THE LOAN ACCOUNT!!!! After i had requested it. Now i have no money till then end of the month and guess what fnb are not willing to help me! Sp personally all they good for is helping you get into debt and making you broke! I will be paying off my loans asap so that i can switch!and the service in the call centre is absolutely appauling! People should want to do work there and not just keep me on the phone for \the right person"<br> I am done now! Cannot believe this! I have always supported and refferres fnb but now what i have heard has only been confirmed! Well done fnb!"""
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Please refer to the email I have sent to you regarding the matter.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Please refer to the email I have sent to you regarding the matter.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
