Poor international services

Good for a South African, in South Africa, doing day to day banking. The moment you leave the country the bank is useless. International exchange services is poor, global account has no real meaning or benefit because a normal premier account does the same thing, access to their online banking is unstable, ability to contact them is limited, and turnaround time on feedback is long (if you get feedback at all). Very disappointed, I had to go through another competitor (Absa) just to get certain banking done.