Poor insurance cover product

<p>This is now the second time where my insurer is not willing to offer me cover. Seeing that I am a FNB private client with all my financial interests wtih them, I would expect better from them.</p> <p>Last week I locked myself out of my house by accident. I called in to submit a rescue claim for a locksmith to come and assist me. They advised I don't have cover as my keys must have been lost or ******, not locked inside my house. This is the first time my conprehensive insurance does not cover this.</p> <p>Today I wanted to claim for ********** acts. We made a flight ticket purchase just to be informed that it is a *****elent company and they never paid the funds over to the airline. Purchased it for R14 600 and had to pay another R18 400 yesterday so that my husband could board at Wellington New Zealand.</p> <p>Also - my previous comprehensive cover paid up to R5 000 for instances like these.</p> <p>Very dissappointed, will have to change to new insurer. </p>