SS
Shuaib S
1 reviews | Active since May 2013
31 Mar 2016, 11:26
Poor infrastructure
Atm deposit machines - My 3rd unsuccessful visit in 3 days to deposit cash at banking hall and again queue is 20 persons long. I varied my time but still too long and had to head back to work. 2 machines is not enough. 1 machine has been out of order for 3 days.
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Replies (1)
FNB (First National Bank)'s replyOfficial
31 Mar 2016, 11:43Hello ShuaibSmith,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 896853.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 896853.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply31 Mar 2016, 11:43
Official
Hello ShuaibSmith,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 896853.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 896853.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)