MB
Morne B
1 reviews | Active since Mar 2019
11 Dec 2019, 13:53
Poor Homeloan service and even worse communication.
Poor service regarding my homeloan application, poor communication, and very dissapointed with false promises.
Will consider using another bank in future. Personally got much better service and communication from another bank.
Sorry fnb but you really dropped the ball.
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Replies (1)
FNB (First National Bank)'s replyOfficial
11 Dec 2019, 15:13Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply11 Dec 2019, 15:13
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***