1 reviews | Active since Dec 2016

15 Jun 2017, 12:34

Poor Forex service

<p>For over 10 days i have been trying to send some money overseas without sucess.Firstly I got incorrect info from them, then no response at all.All communication with them shut down.Even the complaints Dept. did not reply. I am overseas and on roaming but my internet and sms are OK PLEASE RESPOND</p> <p> </p> <p> </p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Jun 2017, 13:00
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards

Complaints Resolution

Naomi Petersen

*** (option one)